• Android: 5.1 or higher
• Apple: iOS 10.2 or higher (works on iPhone, iPod Touch and iPad)

How the app handles your credentials depends on how you exit from the app:

• If you simply close the app by whatever method works for your device (ex. double-clicking the home button and flicking the app upward on most Apple devices) then the app will remember your barcode and PIN.
• If you tap Logout from within the app then it will forget your barcode and PIN.

Why the difference? The app assumes that if you tap Logout then you either want higher security for your account or you want to log in to the app with another set of credentials (ex. your child's).

There are a few ways to renew your library materials.

• Log in to your library account and renew your item(s) online. A list of items currently checked out on your card will appear. To renew items, click the renew button adjacent to the title(s) you wish to renew.
• Present your Library card at any RPL location or Saskatchewan Public Library.
• Call 306-777-6111 or toll free in Canada at 1-855-980-7457.
• Call the Hotline at 306-777-6000 or any Saskatchewan Public Library and provide your Library card number.

• Log into your library account.
• You can suspend a hold by logging into your account and reviewing your requests.
• Items that have a status of 'held for pickup,' ‘ready for pickup’ or ‘shipped’ can't be cancelled and the pickup location cannot be changed without staff assistance.

You can also cancel a hold by visiting a library location near you or by calling 306-777-6000.

Forget your card? The following can be used as ID to verify yourself for holds pickup:

• Driver’s License
• Passport
• Nexus Card
• Student Card
• Military ID
• Government ID card
• Indigenous ID (Treaty Card/Metis card)
• Landed immigrant card
• Business/Employer photo ID (preferably with identifying number)

• Only one instrument hold per card
• You cannot place holds on:
  • Bike locks
  • Discovery Passes
  • Popular Picks
  • Prairie History items
  • Reference only items
  • Regional Park Passes
  • Seeds
  • Toys

A hold is like a virtual queue. When you place a hold from our online catalogue, the item you requested is put on a list. Our staff retrieve the items on the list from our shelves and put them “in transit” to their final destination-your selected pick-up location. Once there, the items will be scanned in. This generates an automatic notice to your phone or email letting you know the item is ready for pick up.

SILS (Saskatchewan Information Library Service Consortium) customers may request to hold almost any item in our catalogue that is currently checked out to another customer or on order.

A total of 100 items can be checked out on your card at any time.

For some materials, there is a maximum number of items that you can have checked out at any given time:

• One (1) musical instrument can be checked out at any given time.
• A combined total of one (1) item from these groups can be checked out at any given time:
  • Radon kits
  • Bicycle repair kits
  • Birding kits
  • CO2 monitors
• A maximum of three (3) video games can be checked out at any given time. 
• A maximum of five (5) items from these groups can be checked out at any given time:
  • Art Rental
  • Book Club in a Bag
  • Popular picks
  • Popular picks DVDs
  • Vox Books
  • Toys
• A combined total of 20 items from these groups can be check out an any given time:
  • DVDs or Blu-ray
  • DVD or Blu-ray TV series (set)
  • Videos
• A combined total of 30 items from these groups can be checked out at any given time:
  • CDs
  • Spoken Word

Loan periods are different, depending on what type of materials you’re borrowing. The chart below tells you how many days an item can be borrowed for before they are due back.

RPL subscribes to a number of digital resources, some of which have their own borrowing limits and loan periods.

Materials that are labelled “Reference” cannot be borrowed. They are for in-library use only.

A library loan is a fixed period of time that a customer can borrow a physical or digital item so they may read, listen to or view it outside of the library.

A few things to remember when borrowing materials:

• When possible, we'll give you a receipt that shows what you checked out and when it’s due. If a receipt isn't available, you can always sign into your account online to see what you have out. 
• You’ll have to pay the cost of repairing or replacing materials that are lost or damaged while checked out on your library card.
• Regina Public Library is not responsible for any damage or loss to persons, property, or equipment sustained as a result of using or consulting RPL materials