An interlibrary loan is how we connect you with materials from libraries outside of Saskatchewan. If we determine that your request doesn't meet our Collection Policy, we will attempt to borrow the material from another Canadian library.

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This means that browser add-ons or extensions can cause issues using RPL's website. In particular, privacy, ad-blocking, and security extensions can cause usability issues on our website (ex. uBlock Origin, NoScript, Norton Security).

If you use such extensions, be prepared to whitelist our website or to disable the extension in order to ensure searching and account features work properly.

SmartPay is a secure online e-commerce tool that customers can use to pay bills, fines, invoices or fees to organizations or companies, administered by Comprise Technologies a global leader in secure payment transaction processing. SmartPay meets the PCI DSS (Payment Card Industry Data Security Standard), as well as the security certification requirements of every major credit card processor, financial institution, and government accounting office.

SmartPay is only available to customers of Regina Public Library. Other members of the Saskatchewan Information and Library Services Consortium (SILS) may choose to offer online payment of fines and fees to their customers separately.

The types of notifications available to you depend on the method by which you choose to be notified.

• Telephone and print:
  • overdue
  • hold pickup and cancellation
  • billing

• Email and text messaging:
  • due date reminder
  • overdue
  • hold pickup and cancellation
  • billing
  • account expiry alert

RPL is no longer charging late fines for library materials.  

When you borrow materials, you'll still have a due date. You won't be charged if you return your materials within 30 days of the due date.

• Items that are kept 30 days past the due date are considered “lost” and your account will be billed for their replacement.
• If you have $25 or more of lost costs on your account, you will also be restricted from borrowing any more materials. If you’re borrowing something from another library, their financial threshold amount will apply to you, even if you are an RPL cardholder.  
• Don’t worry: charges and restrictions will be removed when you return the overdue materials in good condition. Note: only the expiry of your library account will block access to our digital services.
• We’ll notify you when your items are coming due. Notification preferences can be changed in My Account.
• You can also login to your account online to see when items are due.  
• Most library materials can be renewed, as long as no one else has a hold on them.  
• If you have multiple fines on your account, you can choose which ones you wish to pay. However, each individual fine must be paid in full.

We recommend renewing your items if you want to keep them longer. Once you're finished with your materials, return them so others can enjoy them.
 

Begin by logging into your account. Once you have logged in you can:

• View and renew items currently checked out (if renewable)
• Learn the status of your requests
• Check if you have overdue fines
• See the programs for which you have registered
• View your personal information
• See and update your notification preferences
• Change your Personal Identification Number (PIN)
• Enable and view your reading history
• Create a username

1. Enter your search terms right from the home screen. Don’t see what you’re looking for right away? Use the filters to refine your search and get your hands on the item you want fast.
2. View an item’s holdings to find out where you can pick up a copy.
3. Place a hold to have an item sent to your preferred library for pickup once it’s available.

You are responsible for making sure that all the items borrowed on your card are returned by the due date.

• You can return materials to any public library in Saskatchewan.
• RPL has 24-hour materials returns at all locations.
• Toys and art rentals must be returned to Central Library.
• Musical instruments must be returned to the library they were borrowed from, either Central Library or Sherwood Village Branch.
   

The chart below tells you how many times an item can be renewed:

You may have up to 100 requests on your card at a given time.

• Log into your RPL account
• Search the catalogue for the item
• Click "Place Hold"
• Select pick up location (any location within the SILS system)
• Submit
• You will be notified when the item becomes available for pick up.

You can also place a hold by visiting a library location near you or by calling 306-777-6000.