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Paying Fines and Fees

Online Payment

Regina Public Library now offers you the ability to pay your fines online using secure e-commerce from SmartPay. Using your Mastercard or Visa credit card, you can pay your fines in full, from the comfort of your home or using one of our library computers.

RPL and SmartPay do not keep your credit card number and all transactions are completed through a secure, encrypted channel. Do note that SmartPay is hosted in the United States, so the history of your transaction is stored there and is subject to U.S. law.

For security reasons, SmartPay is only accessible from within Canada. In addition, you will need to solve a CAPTCHA to prove that you are a human (and not a robot) before submitting each payment.

Please note that SmartPay requires you to use your library card and PIN to log in. Your username will not work.

When completing your transaction, please do not click the submit button multiple times, as this may result in duplicate payments.

Please remember to keep your receipt from when you pay your fines. This is your proof that you have paid, and you'll need to present it for any refunds.

Need More Help?

Try checking our Frequently Asked Questions about the service. Library staff can also assist you with questions you might have. Before contacting us, please have the following information ready:

  • Your Library Card Number
  • Your transaction number from your receipt (it will start with SPay)
  • Total amount of payment
  • Date of payment
  • Time of payment
GO!

Regina Public Library is pleased to provide free access to this third-party service to customers paying taxes to or residing in the City of Regina. Members of other Saskatchewan libraries are not guaranteed access to this service or any other electronic resource to which Regina Public Library subscribes.

Regina Public Library customers are reminded that this is a third-party service over which Regina Public Library has no control so changes may occur without warning and customization is not always possible.

PAY ONLINE NOW

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