Maximum Build Volume Available: The object or part thereof must fit within the confines of the build area in the printer. Our largest printer (the Ultimaker S5) has a maximum build volume of 330 mm (W) x 240 mm (D) x 300 mm (H). Be sure to account for bed adhesion when designing jobs.

Infill: By default, we print jobs at 20% infill (good for prototypes and most figurines). We will use higher or lower infill percentages on request but be aware that the higher the infill percentage, the more the job will cost because it will weigh more. Items can be printed at 0% infill (basically hollow) or at 100% infill (solid) but the results can be unpredictable.

Bed Adhesion: Always on - usually raft but we will use brim for certain jobs when warranted.

Support: Enabled with "Everywhere" selected. For certain figurines or other complex jobs we will use "Touching Buildplate" or "Tree Support" as appropriate. We are willing to attempt to print jobs without support so long as you agree to pay even if the jobs fail. Note: We print support using PLA - not PVA or Breakaway.

Nozzle Size: 0.4 mm

Available Print Profiles: Our Standard print profile gives preference to speed and has a layer height of 0.25 mm. Our Fine Detail profile is much slower but allows for greater detail on things like figurines - it uses a layer height of 0.1 mm. Please note that we will only use Fine Detail as long as the print time of the job remains under 18 hours.

File Types Accepted: STL only. Each job should be no bigger than 100 MB in size. STL files are unitless. Please ensure that your file uses millimeters or metric for units - not inches. When you export your design, set the output of your software to mm. If you just use "units" or allow the software to use a default, the size can be unexpected.

Slicer Software: Ultimaker Cura with the Mesh Tools extension (we are always on the latest version).