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All RPL locations are closed to the public. Contactless curbside pickup of holds and customer hotline services are available Monday to Saturday 10:00am to 6:00pm and Sundays 1:00pm to 5:00pm. Digital library services and materials returns are available 24/7! 

Safety

    Is it safe to pick up materials from RPL branches?

    We have put in place safety protocols such as social distancing and cleaning standards consistent with guidelines developed by Saskatchewan Health Authority and Canadian Urban Libraries Council (CULC). We are doing all we can to keep you safe, and we ask that all customers do their part too.

    What are you doing to ensure materials aren’t contaminated?

    Returned materials be placed in a quarantine when returned. This action complies with current standards put forth by, among others, the Canadian Urban Libraries Council, the Urban Libraries Council, the American Library Association, and the Institute of Museum and Library Services.

    Do I need to wear a mask to pick up my holds?

    It is up to you, however, the Public Health Agency of Canada recommends wearing a non-medical mask in the community even if you have no symptoms, as an additional measure to protect others around you. 

    What items cannot be borrowed through curbside pickup?

    We cannot support holds on art rental, toys, any kits (e.g. Book Club in a Bag), or musical instruments at this time.

    How are you protecting your workers?

    RPL employees will always wear masks. Cleaning protocols have been established, and social distancing procedures and guidelines are in effect.

    What are you doing to ensure the safety of your staff and customers when you open?

    We're following the required guidelines from the Re-Open Saskatchewan Plan, using recommendations from the Saskatchewan Health Authority and learning from the experiences of other public libraries.

    Our safety measures include:

    • Social distancing protocols for being in, and moving through the library
    • Cleaning protocols
    • Quarantining materials before checking them in; note that returned materials may appear on your account as due to this holding period
    • We ask that customers place materials they've handled at the library in marked grey bins for quarantine
    • Masks are required for staff
    • Modifying services and how they’re delivered, to allow for safe social distancing.  
    • There are fewer seats, modified floor plans, limited capacities, redirected crowd flow in certain areas, sneeze guards, and other changes to limit contact.
    Can I watch the Film Theatre movies from home?

    Yes! All of the films we screen at the Film Theatre will be available to RPL cardholders for streaming on our digital services or physical collection.

    Ask a Librarian Chat

    RPL Live Chat

    RPL's online chat service is only available during the Library's regular hours of service when staff are logged on and ready to help you. During these support hours you will be able to initiate a live chat with library support staff by selecting the purple LIVE CHAT graphic displayed in the bottom right section of your screen.

    RPL Support Hours

    Mon - Tues: 10:00am - 6:00pm
    Wed - Thurs: 10:00am - 6:00pm
    Fri - Sat: 10:00am - 6:00pm
    Sun: 1:00pm - 5:00pm

     

    If you have difficulty using online chat, or have a question when we are offline, please send an email to
    askalibrarian@reginalibrary.ca 

    or phone us at 306.777.6000
    (306.777.6111 for renewals).

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