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Suggesting and Requesting Materials

    How do I request titles that the library doesn't have?

    Our catalogue contains materials from both Regina Public Library and most of the other public libraries in Saskatchewan. Most of these materials can be requested by Regina customers and will be brought to you from anywhere in the Province!

    If you can't find the item you want in the online catalogue, we can get it for you from another library... anywhere in Canada!

    To request an item you may:

    When we receive your request, we will determine whether we wish to purchase the item or send the request out to other libraries in Canada.

    What is an interlibrary loan?

    An interlibrary loan is how we connect you with materials from libraries outside of Saskatchewan. If an item isn’t available in the province-wide library catalogue, RPL can request it from other libraries in Canada.  

    How long does an interlibrary loan take?

    Turnaround times and loan periods vary depending on the lending library. Please submit your request with accurate information and as much detail as possible as that will speed up the process. You will be notified when your requested item is available for pick-up. 

    Can interlibrary loans be renewed?

    Renewals are up to the lending library. Please contact library staff if you wish to renew your interlibrary loan.

    Can I pick up my interlibrary loan at my branch?

    Yes! You can pick up and return interlibrary loan items at any Regina Public Library location.

    Is there anything that isn't available through interlibrary loan?
    • Items available or on-order in our catalogue
    • Books published in the current or previous calendar year
    • DVDs, videos, audiobooks, CDs, and other audio-visual and multimedia items
    • Whole issues of magazines
    • Items that are not available in Canadian libraries.


    What do I need to request an interlibrary loan, or suggest a title for purchase?

    You’ll need a Regina Public Library card and a PIN (personal identification number) to request a title through interlibrary loan or suggest a title for purchase.

    If I have library fines, can I still request or suggest an item?

    Yes, you can request items if you have less than $10 owing. If you owe more than $10, your request won’t be processed.

    How many interlibrary loan requests or purchase suggestions can I make?

    You can submit up to 10 requests per month.

    Can I request photocopies of magazine articles through interlibrary loan?

    Yes, we’re happy to provide photocopies of magazine articles through interlibrary loan. Please search for the title of the magazine or journal in our E-Journal Portal before submitting your request — we might already have digital access to the article you’re looking for.

    If you still can't find what you are looking for, feel free to submit a request. Keep in mind that our article-sharing partners are Canadian academic and special libraries, so they’ll have access to academic journals, not popular magazines.

    Digital copies are provided in PDF format, free of charge. Print copies will be subject to our usual charges for printing.

    What happens if I don't return my interlibrary loan item?

    Your library account will be billed for the replacement cost of the unreturned item. If you return the item in good condition the replacement cost will be removed from your account.

    My request was denied for purchase, or was not available via interlibrary loan. If I submit it again will it be reconsidered?

    We’ll make every attempt to fulfill your requests, but we can’t guarantee that each attempt will be successful. If a title has already been submitted and gone through the request process once, and has been deemed unsuitable for our collection, or isn’t available through interlibrary loan, it won’t be considered again — even if it’s been submitted several times.

    Ask a Librarian Chat

    RPL's online chat service is only available during the Library's regular hours of service when staff are logged on and ready to help you. During these support hours you will be able to initiate a live chat with library support staff by selecting the purple LIVE CHAT graphic displayed in the bottom right section of your screen.

    RPL Support Hours

    Mon - Thurs: 9:30am - 9:00pm
    Fri - Sat: 10:00am - 6:00pm
    Sun: 1:00pm - 5:00pm


    If you have difficulty using online chat, or have a question when we are offline, please send an email to 

    or phone us at 306.777.6000
    (306.777.6111 for renewals).

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